At Soulful Scents, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect:

  • Personal details such as your name, email address, billing/shipping address, and phone number.

  • Payment information (securely processed by trusted third-party providers; we do not store payment details).

  • Browsing information such as IP address, device type, and cookies to improve your online experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchases, inquiries, or promotions.

  • Improve our website, products, and customer service.

  • Comply with legal obligations.

Cookies

Our website may use cookies to enhance user experience and track site performance. You may choose to disable cookies through your browser settings, but some features of our website may not function properly.

Third-Party Services

We may share limited information with trusted third-party partners (such as payment processors or delivery services) only to complete your transactions. We do not sell, rent, or trade your personal data to others.

Data Security

We take reasonable precautions to protect your personal data. While no method of online transmission is 100% secure, we strive to ensure your information is safe with industry-standard practices.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time.

Contact Us

If you have questions regarding this Privacy Policy, please reach out to us through our Contact Us page.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page.